Today we’re going to share with you our secret to our success, the six things that make Dental House different. Hi, Dr Fong here. I’m the principal dentist of Dental House Group.

Yesterday I was having dinner with a colleague, and he asked me, “What makes Dental House different? Why are you guys getting so many new patients while I’m struggling?” And this is what I said to him.

• We have dedicated dentists and doctors. We meet up monthly and discuss patient cases together. So imagine if you have a lot of work that needs to be done. Your case may have been discussed by all of our doctors together as a team so that you can get the correct treatment. Our dentists are also trained to be comprehensive so that we’re on the same page. And that’s our promise to you. So you won’t walk out thinking, “I’m more confused than the moment I walked in.” This way, if your regular dentist is away for the day, you can also trust that the dentist that’s assigned to you has similar treatment philosophies.
• We have flexible payment plans. We know that dentistry can be expensive. So we have payment plans that suit your needs. This way we can treat your problems without them getting worse, more painful and more expensive, yet you don’t have the burden of a lot of cost upfront.

• We invest heavily in the latest technologies, always striving for the cutting edge. For example, we have 3D Cone Beam CT. We have 3D scanners. We offer same day crowns, digital surgical planning for implant treatment, soft tissue laser, digital smile design… the list goes on. We love what we do. So whatever that’s going to make our patients more comfortable, makes our treatment easier, we would invest in them.
• We see all our emergencies on the same day. We know that when you’re in pain, it is our duty to look after our clients and make sure that we get you out of pain, and that is our promise to our clients.
• We run on time. We all know how frustrating it is when you go to the doctors and the dentist and they’re always running late. Well, at Dental House Group, we know your time is important too. However, occasionally there may be an emergency or a difficult procedure and you may have to wait a little before your appointment. But if it happens more than twice in a row, please let us know. Because that is not acceptable.
• We’re an accredited dental clinic. Which means we’re up to standard with all the latest requirement and infection protocols, so that you and your family are in safe hands.

We have clinics throughout Melbourne. All the dentists and therapists here at Dental House are specifically trained to be extra gentle and compassionate.

If you like what you hear, and you and your family are looking for a new home to look after all your dental needs, we would love to look after you.

Simply give us a call, send us a DM or fill in the enquiry form on our website, and we will be in touch to organise a time with you.